AMULET CITY ONLINE STORE Hi, Welcome to our Online Store. Here you’ll find the best Thai Enchanted Amulet. Terms & Conditions Damage Item Secure Payments Item Prices Methods of Payment Shipping & Delivery International Orders Warranties Return Policy Payment Refund


How to Buy Contact Us

This web site is owned and operated by www.amuletcity.com & www.amuletcity.org. By using this website, you signify your agreement to these website terms and conditions of use. Please read the terms in full before you use this website. If you do not agree to these Terms of Use, please do not use this website. Using the web site implies that you accept these terms. We reserve the right, at our discretion, to change, modify, add to, or remove portions of these terms of use at any time. We suggest that you review these terms of use periodically for changes, as we do occasionally update this site. You are responsible for reviewing these terms and conditions regularly in the future for the use of this website.

All prices on our online store only accepts payment in US Dollar (USD). The price displayed for the item’s on this website represents the actual price deliver to the rest of the world included shipping at no charge using Malaysia Post EMS / Pos Laju.


Please be assured of our every effort to ensure the accuracy of the pricing within this site. However if an error is made and an item is listed at an incorrect price, we maintain the right to refuse to accept further orders and to cancel any orders already placed at the incorrect price. We will notify you when we process your order by sending you an Order Confirmation with the correct pricing invoice via email for your approval.


All current price listed within this site are subject to change without prior notice and we therefore reserve the right to change prices displayed for products on our website at any time.

Amulet City offers free worldwide shipping on all items in our online store. All packages are shipped discreetly in plain packaging, carefully packed to ensure your items arrive in good condition.


For International Small Packet. Please refer to the information given below for the Estimated Delivery Time.: 



















All packages will be sent by Malaysia Post EMS / Pos Laju Tracking for speedy and reliable delivery to the comfort of your home or office.


After your package gets shipped, you will receive an email confirmation along with the tracking number. You may track and trace your package from the following link: Click Here


All orders will be sent out during weekday except during public holiday.


Order will be sent out on the same day if the sales order payment is received prior to 10.00am.


To ensure speedy and punctual delivery of package, please provide the correct/detail address, city, state, country and contact number as well.


If your package doesn't show up by the above mentioned days,

 

1. be sure you entered the correct delivery address that you placed your order and your mailing address is different from your invoice address.


2. be careful of the package size of your ordered. Most small packages probably don’t fit in the mail box. Often times, your package is at your local post office waiting for you. So be sure that your post man leave a note saying you have to pick it up at your local post office. You may need to bring that note and/or identification to pick up the package.


3. sometimes the postmen forget to leave a note. so check directly at your local post office if your package does not arrive by the estimated delivery time stated above.


If for any reason you have a query regarding the delivery of your order, please email info@amuletcity.com and remember to include your full name and address.

PAYMENT TERMS

We accept Paypal, Mastercard, Visa and Amex. Your credit card details and information are secured. Your payments transaction for your order detail will be passed securely provided by Paypal when you checkout from the product order screen.

 

If you choose to pay your online order by direct bank transfers or by (TT) telegraphic/wire transfer, we will provide you an email containing our bank account details. If payments have been made, please provide proof for us to check into our bank account. We will send you an email confirmation after the payment is received, and your order will be process immediately.

Payment Methods: All payments are securely processed by PayPal and protected by VeriSign Identity Protection

Secure Payments

If your item arrives damaged due to mishandling, we will do our best to refund or replace it quickly and at no cost for you. For fastest service, please notify us within 24 hours after receipt of the damage item, we will require proof of damage either with digital photos email to us, or with normal photographs sent by normal mail. We will offer replacement and cover all shipping costs, If we could not offer the replacement, we may ask that you return back the damage item to us, a refund will be issued. (If We Do Not Receive Proof Of The Damage Item’s Within 30 Days After Delivered, You Will Not Be Able To Have Your Refund Or Replacement From Us).

Our online store gladly accepts returns policy within 30 days of the original sales receipt of the delivery date. We will refund full amount of purchase, excluding shipping costs. The customer is responsible for the shipping costs. They must be returned in that 14 day period, in proper original and unopened packaging. We will not refund for any product that was not packaged properly in their original when returned and is damaged. Make sure the items are in the good condition you received them in. If your return does not meet the conditions listed, we will not be able to issue the refund and the package will be sent back to you.

To receiving your refund, your return item will be verified with all of the conditions have been met, you will receive a Payment Confirmation email from us.

Refund times depend on the payment method used when purchasing:


● Pay with Credit Card: Credit card purchases will only be refunded to the same card used for the original purchase. Refund times will depend on the Card company’s policies. We assure you that the currency date for the credit will coincide with the date of the original payment, therefore you will not be charged any interest fees/

 

● Payment with PayPal: The refund will be visible within 24 hours from when you receive your confirmation e-mail (to your credit card account which you sign-in with Paypal).

Amulet City warrants its valuable customer that all of our amulets is obtained from the Temples in Thailand and are guarantee 100% genuine. All amulet’s you ordered will be deliver with the same one as the website picture shown. All amulets come with the one according to the Reference Number that you selected. We focuses on offering in good faith with every piece of amulets charted by highly revered guru monks and spiritual masters before it is released from the temples. However, if you have any questions or problems, please contact us. We make sure all problems are handled promptly and professionally.

Amulet City Online Store gladly accepts orders from around the world. We value each and every single customer. As customer satisfaction is always our top priority. We'll ship almost anything on our site to anywhere around the world for free. All parcels will be sent by Malaysia Post EMS / Pos Laju (unless otherwise specified). Online tracking number will be provided, which used to trace the parcel on the website of Pos Malaysia.


Our site operates in US Dollar only and all prices are shown in USD. If you would like to know the exact exchange rate between your original currency against US Dollar or other currencies, please click here to look up for the exchange rate online. In addition, please note the exchange rates may be slightly different as each bank determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates on XE.


Overseas Customers: Please note that when once your orders placed shall not be cancelled when the item’s has been dispatched. When placing an order, you will be responsible for any custom fees, import duties and other incurred regulations in your country which your order will be shipped. These charges are to be borne by the recipient.

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1

   Brunei Darussalam & Singapore

4 to 10 Days

2

   Cambodia, Hong Kong, Laos,Myanmar,    Philippines,Thailand, Indonesia & Vietnam

4 to 10 Days

3

   Australia, Bangladesh, China, Fiji, India, Japan,    Macao, Mongolia, New Zealand, North Korea,    South Korea,Taiwan & Sri Lanka

5 to 11 Days

4

   Other Countries

6 to 11 Days

Notes:


The estimated delivery time listed applies to major cities only. Delivery to areas  outside of major cities may incur additional days.


Packets, envelopes with enclosures, documents and merchandise are subjected to  customs inspection and clearance. Items subjected to customs inspection and/or  clearance may incur additional 48 -72 hours.


If Express Mail service is used, delivery time may be one (1) day earlier than air mail.


Items may be subjected to additional control and domestic rules of the destination  country. Where such circumstances occur, the sender is advised to deal directly with  the relevant authorities in the destination country.